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E-learning Consultant/Technical Writer - job post

Star Information Systems AS
Trondheim
Heltid
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  • Heltid

Sted

Trondheim

Full stillingsbeskrivelse

Star Information Systems is looking for an E-learning Consultant/Technical Writer.

Star Information Systems (STAR) is a global Enterprise Asset Management system (CMMS/PMS) provider for the Energy and Maritime Industry. Working with us, you will be part of the STAR Team with high competence across technologies and disciplines, an optimistic spirit, and willpower.

We seek a E-learning Consultant/Technical Writer, to join our STAR Team in Sandefjord/Trondheim, Norway.

Job Description

The main objective of the Product Management department is to ensure that customer requests and new requirements in the customer domains are supported in developing future software and services for our customers.

As an e-learning consultant/technical writer, your primary responsibility will be to build, maintain, and extend our e-learning solution, which is used to train and support end users onboard our customers’ vessels.

You will be a member of our Product Management department, and you will be in close contact with our R&D, operations, and customers.

  • Write standard operating instructions for system operation and turn them into e-learning sequences using Articulate 360.
  • Customize these instructions according to the customer’s preferred processes, terminology, and configuration.
  • Communicate with customers about best practices for onboard and onshore operations.
  • Follow up on new regulatory requirements.
  • Write user stories for new and improved functionality and services.
  • Test and verify new software versions.

Most layout and system logic are described in JSON files that are controlled by our STAR Central management system and automatically deployed and applied to remote sites.

Timely deliveries and attention to detail is paramount. Your work will go through testing and QA before being accepted for production.

Preferred Background and Professional skills

You should be able to demonstrate genuine interest and remarkable skills within one or more of these competencies:

  • Relevant bachelor’s degree, alternatively maritime education, and experience from a maritime company/organization.
  • We welcome young, interested, and newly graduated applicants.
  • Some experience in e-learning software would be an advantage.
  • Experience working with business processes and improvements.
  • Experience working with information technology and software systems.
  • Good communication skills, both written and oral, in English and Norwegian.

Soft Skills

  • Sociable – you welcome new contact and build relationships with your colleagues, our customers, and other stakeholders.
  • Daring to “think outside the box” and challenge the mainstream with new ideas.
  • Professionally engaged – you see what needs to be done, and make sure needed changes are made.
  • Willing to learn and fearless – you acquire the knowledge you need and are not afraid to share your ideas or ask for help.
  • Self-propelled and proactive – you see what needs to be done and make sure changes are implemented.

We expect enthusiasm, commitment, and an open-minded approach. We welcome new ideas and discussions, all in the interest of creating the best possible results for our customers.

Working language: Norwegian and English.

We offer

  • Full-time position.
  • Flexible hours.
  • Competitive compensation and pension plan.
  • A focused, relaxed, and supportive environment.
  • International network with global career possibilities.

Location
Sandefjord, optional Trondheim / Norway. Traveling will be required.
You will work closely with our Product Director, who is situated in Sandefjord.

Apply for the position


Please send a short cover letter and a CV to Per Anders Koien (Product Director) at pak@sismarine.com

For further information or any questions regarding the position, please get in touch.

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