international sales jobber i Viken

Azets saw the light of day in 2016, as a result of bringing leading-edge UK and Nordic business services companies together. For decades, we have provided business-critical support to thousands of clients throughout the UK and the Nordic region. Today, we are an international accounting, tax, advisory and business services company that delivers a personal experience, both digitally and at your door. We are on a mission to help organisations of all shapes and sizes achieve their ambitions, saving them precious time to focus on what they do best.

Azets Group has over 8,000 people and supports some 90,000 clients across its network of 160+ offices in the UK, Ireland, Denmark, Finland, Norway, Sweden, Estonia and Romania. Its clients include enterprises, SMEs, large scale businesses, public sector organisations, and private clients, across multiple sectors.

About the Role

The Azets Group is seeking an experienced Head of CRM (UK & Ireland) to lead the alignment of CRM infrastructure and operations within the UK and Ireland business units in line with the Group’s 'OneCRM' strategy on Salesforce. This role focuses on operational efficiency, standardisation, and scalability to support sales, operations, and service delivery teams through CRM transformation.

Key Responsibilities

• Drive the UK/IE CRM transformation, aligning with the Group’s OneCRM vision on Salesforce.
• Define and implement standardised CRM processes, workflows, and data structures to enhance operational efficiency and data integrity.
• Ensure best practices are embedded across UK/IE operations, focusing on scalability and governance.
• Drive Salesforce adoption across business units, ensuring alignment with global CRM policies.

Stakeholder Management & Collaboration

• Act as the key liaison between UK/IE business units and Group CRM leadership.
• Partner with Sales, Operations, IT, and Compliance teams to optimise CRM workflows for commercial growth.
• Influence senior stakeholders and secure buy-in for CRM transformation initiatives.
• Collaborate with CRM and Salesforce teams to ensure UK/IE requirements are effectively integrated into the OneCRM roadmap.

CRM Operations & Technical Oversight

• Oversee the migration and consolidation of legacy CRM systems onto Salesforce.
• Ensure data quality, governance, and compliance with regulatory standards.
• Identify and address CRM operational challenges, working with Salesforce admins, developers, and external partners.
• Leverage CRM insights and analytics to enhance business decision-making and performance tracking.

Change Management & Adoption

• Lead training, enablement, and user support to drive CRM adoption across UK/IE teams.
• Effectively communicate CRM changes and ensure smooth change management.
• Implement continuous improvement initiatives through feedback loops and system enhancements.

Key Skills & Experience

• Proven experience in a CRM leadership role within a multi-business unit environment.
• Strong background in growth operations, sales enablement, or CRM process optimisation.
• Hands-on experience with large-scale CRM transformation projects, ideally involving Salesforce.
• Exceptional stakeholder management and influencing skills at senior leadership levels.
• Deep understanding of Salesforce capabilities, data governance, and CRM analytics.
• Strong problem-solving, project management, and change management expertise.

Why Join Us?

This is a pivotal opportunity to shape the CRM landscape for Azets Group, supporting enterprise-wide transformation on Salesforce. You will work closely with senior stakeholders, leading initiatives that enhance operational efficiency, standardisation, and business growth.

If you are passionate about CRM transformation, operational excellence, and stakeholder collaboration, we’d love to hear from you!