client manager jobber

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters' positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

The Social Media Scripter directly supports the media simulation effort by creating strategic social media content based on daily D&G from Chief Media and the Online Media Content Manager.

Role Duties and Responsibilities

Conduct Stage:

• Prior to STARTEX, review exercise scenario documentation, media SOP, social media terms and conditions, and the JEMM database to become familiar with the media framework, storylines and procedures for exercise social media play.
• Review established strategic social media accounts and their Planning Stage activity; create additional accounts as needed IAW Online and OPFOR SME input.
• Actively support JEMM social media inject management: monitor/update Battle Log and Inject Status; ensure assigned social media content is prepared in due course and posted to deadline including text and images to Chatter.
• Actively coordinate/create/post pre-scripted and dynamic strategic social media content using assigned hashtags and supporting troll activity based on the MEL/MIL, TA activity and EXCON D&G.
• Ensure assigned social media content is accurate and relevant by coordinating as required with other media staff and SMEs from Response Cells, CAX, Intel, HICON, LOCON, and others.
• Review and edit social media content produced by other media staff to ensure consistency, continuity and relevance to appropriate storylines and desired effects.
• Assist in regulating all social media content.
• Be prepared to actively perform as necessary as a role-playing journalist in TA press conferences using pre-scripted questions.

Essential Skills and Experience

• 3 years professional experience in creating strategic social media content using Twitter and/or Facebook (or simulated equivalents such as Chatter) including managing multiple accounts and creating effects- based content.
• At least 3 years professional experience working in a strategic communications field such as public affairs, marketing, information operations or psychological operations

Education

• Post-secondary education

Language

• Business English

Working Location

• Stavanger, Norway
• Remote work may be requested on an ADHOC per requirement basis

Working Policy

• Each exercise support requirement is anticipated to be 5 to 15 working days per event
• On-Site, unless otherwise specified with up to 12-hour days
• If out of normal hours work is required, this will be requested on a per requirement basis

Travel

• Any associated travel costs to and from your home location to participate in the activity will be covered by Spektrum

Security Clearance

• Valid National or NATO Secret personal security clearance