There was no typical day at work, however I did have several "set" reports and functions that did need to be accomplished at the same time each day, and met these challenges without fail. Management in the corporate office spent a great deal of their time working outside the office or in meetings, but were often available by phone. I was the sole administrator in the operations department, but had occasion to coordinate projects with the Accounting Manager, and the privilege to develop employee satisfaction surveys and a more productive working environment with the call center. I also filled the roll of our CEO's assistant while she was out on maternity leave and additionally assumed coordination of the multiple service hubs when the President's assistant was out on medical leave. While I had no direct co-workers, I found the employees in the call center to be genuine and hard working who thrived on positive encouragement. The most difficult part of the job was accomplishing the duties of three separate positions at once without allowing myself to get overwhelmed. The most enjoyable part of my job was the pride and satisfaction I felt from going the extra mile to make sure all deadlines were met and all daily needs were accomplished. The Operations Director was a brilliant teacher, and I learned a tremendous amount of what is actually required to successfully run a large, service oriented company.
being trusted to make important decisions, implementing positive operational procedures
no health insurance or paid vacation time