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Service Support Assistant - job post

Vanderlande Industries
3.5 av 5 stjerner
Oslo
Heltid
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Oslo

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Job Title
Service Support Assistant
Job Description
Are you looking for a dynamic Service Support Assistant job? Do you have experience in handling real world billing challenges? Then we invite you to keep on reading.
In this role, you will be responsible for managing the invoicing, payment processing and financial record keeping processes using our ERP system. Your primary goal will be to drive the process, improve efficiency, and enhance customer satisfaction. Together with your colleagues, you support the service contract managers, who are responsible for managing our service contracts in the Nordics.
Key Responsibilities:
  • Manage and optimize our billing operations, from order fulfillment to invoicing.
  • Collaborate with service contract managers, finance, and operations teams to ensure smooth and efficient process flow.
  • Ensure accurate and timely invoicing and revenue recognition.
  • Maintain key performance indicators (KPIs) to monitor process performance.
  • Identify process improvements and automation opportunities.
  • Ensure compliance with company policies and regulatory requirements.
About the Team
Vanderlande is the global market leader for future-proof logistic process automation at airports and in the parcel market. We are also a leading supplier of process automation solutions for warehouses. Our Nordics team is dedicated to delivering innovative solutions and services to our clients in the region.
You will be part of the Service Operations department. Service Operations is internationally responsible for the operational (service) execution within our market segments of Airports, Warehousing, and Parcel, consisting of 300 colleagues worldwide.
Qualifications:
  • Bachelor’s degree in Business Administration, Finance, or a related field.
  • Minimum of 2 years of experience in handling various billing-related tasks.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Oracle ERP systems and other relevant software a bonus
  • Fluent in English; proficiency in a Nordic language is a plus.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and innovative work environment.
  • The chance to be part of a global leader in logistic process automation.
How to Apply?
Via the apply button. If you have any questions feel free to reach out to our Recruiter Alina Hauberg via
alina.hauberg@vanderlande.com
At Vanderlande, we are committed to an inclusive and diverse work environment. We believe that different perspectives and backgrounds strengthen our innovation and lead to better results. We are a diverse and non-discriminatory employer. Qualified applicants are considered regardless of ethnicity, religion, color, nationality, gender identity or expression, sexual orientation, age, marital status or disability.
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