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Senior Service Designer - job post

Circle K Stores Inc.
(en del av Couche-Tard)
3.2 out of 5
Norge
Fast
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  • Fast

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Norge

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CIRCLE K EMOBILITY – PROVIDING THE BEST TOTAL CHARGING EXPERIENCE

The market for electric vehicles is rapidly growing and we’re enthusiastic about our customer’s move to electric mobility. To meet the future, Circle K has established an eMobility unit with the purpose of building an entire new business to address the demand of EV drivers. In Circle K, we aim to create a world-class charging experience for our customers, and to get there we’re looking for exceptional people looking for an extra challenge.


DO YOU WANT TO BECOME A PART OF A CORPORATE STARTUP WITH GLOBAL AMBITIONS?

Circle K eMobility Design is looking for a Service Designer to help create the future of our electric vehicle products and services. The Service Designer will be responsible for researching, designing, innovating, and prototyping new user experiences that pave the way for the future within Circle K.

You will collaborate with various internal stakeholders and be a key contributor and originator in your own right. Deliverables include transcripts, prototype testing recordings, research presentations, and follow-up for proper implementation.

Candidates should possess great research skills, creative problem-solving, a great sense of aesthetics, as well as user-centered design principles. Your work will help Circle K (and the world!) transition to sustainable energy.


Key responsibilities:

Help research and define target customers

Conceive of and contribute to UX design from problem discovery

Facilitate user-journey mapping workshops based on solving user problems

Facilitate ideation workshops based on your findings and assist with the validation of prototypes

Develop creative and innovative design solutions for desktop and mobile

Iterate and improve those experiences as needed. Influence team roadmaps to include experience improvements

Build relationships and trust with stakeholders, peers and working groups, globally.

You have:

Higher education in one of the following: Design, Interaction Design, UI/UX Design, Psychology, Service Design, or a design research portfolio that shows relevant experience

A portfolio showcasing design research and storytelling

Must be skilled in Figma prototyping or willing to rapidly transition

Experience using design research methods to discover problems and opportunities a must

Experience with synthesizing large volumes of user interviews a plus

Experience with facilitation and collaborative problem-solving techniques to drive team alignment a must

Ability to help define a user experience vision and help inspire others to execute against that vision

Excellent written and verbal communication skills in English and Norwegian a must

Self-motivated, able to work independently but also collaborative with other stakeholders

Experience with driving an electric vehicle in Norway a plus

We offer:

An opportunity to work with an excellent design team composed of service, user experience, and user interface designers pushing to discover and solve real user problems

Work with the latest tools – we collaborate using Slack, Teams, Figma, FigJam and Dovetail

The chance of being a valuable member of the team that will transform a global fuel retailer to a renewable future

The benefits of working in a scale-up organization in a big global company

Great pension and insurance schemes

Fresh and centrally located offices with excellent lunch

A very competitive compensation package tailored to you based on your experience and track record (we encourage Mid-level and Senior researchers and service designers to apply)

About us

Circle K is one of the world’s leading convenience and fuel retail businesses and has approximately 12,000 sites across its network in North America (U.S. and Canada), Europe (Norway, Sweden, Denmark, Ireland, Poland and the Baltics), Asia and the Middle East. We are a family of nearly 100,000 merchants making it easy for our customers around the world. We aspire to become the world’s preferred destination for convenience and fuel. Our stores are known for offering a wide variety of quality products and services in a fast, friendly and clean environment.

Location

Norway, Oslo


Interested?

We encourage you to apply by July 3rd, 2024 . Applications will be assessed continuously, and interviews may happen before the deadline for applications is reached.

Phone number: +47 94434706


We know great companies are built from within, by great people like you. Come grow with us!

We are looking forward to your application

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