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NOC - Senior Network Security Operator - job post

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  • Heltid

Full stillingsbeskrivelse

We're expanding our NOC team with more senior operators


    Oslo, Bergen & Stavanger

    Job type

    Full time


    Continuous submissions

As a Senior Network Security Operator you will manage and support network security solutions for our customers, both in the cloud and in data centers.

You will be working closely with our customers, many of which are among Norway’s largest and most well-known companies and organisations, in both private and public sector. In addition, you will be given the chance to work in-depth with the security products you would like to specialise in or already know well.

About mnemonic

mnemonic responds to the region’s most serious cyberattacks. We work side by side with Europe’s most important organisations and critical infrastructure to protect them from the cyberattacks they see today, and what they can expect to see tomorrow.

At more than 350 employees, we are amongst the largest pure play security companies in Europe, and continue to grow rapidly in Norway and internationally. In addition, we are continually ranked by Great Place to Work as one of Norway’s and Europe’s top workplaces.

You will be working with

As a Senior Network Security Operator, you will get the opportunity to work with a wide range of tasks, for example:

  • Qualifying and executing security policy and configuration changes
  • Handling live issues with the rest of the NOC team and customers, including troubleshooting and follow-up
  • Having the role as the technical account manager/solution specialist for one or more customers
  • Contributing to the improvement of internal systems and further development of mnemonics services (like automation of work tasks and systems)
  • Contributing to customer projects, like revision of security policies, migrating systems, setting up new functionality and security solutions
  • Participating in and/or holding internal and external training relating to security products relevant for our services
  • Configuration and maintenance of security products in our lab environment
  • Contact with manufacturers for follow-up
  • 2nd line in shift during business hours (8-16), optionally 24/7 on-call duty 4 weeks a year
  • Reporting, both internally and to customers
The vendors we work with include, but are not limited to, Check Point, Palo Alto Networks, F5 Networks, Cisco (Routing/switching, security), as well as competency within public-cloud such as Azure, AWS and GCP.

What you will bring

We are looking for someone that:

  • Is highly motivated to work with information security and service deliveries
  • Has the ability to work independently with complex tasks, be self-driven and take initiative
  • Is service minded and able to communicate professionally with customers
  • Has the ability to clearly communicate complex technical information, verbally and in writing
  • Communicates well in both Norwegian and English
  • Has general IT infrastructure skills
  • Has experience with security products
  • Seeks professional development and wants to become an expert in his or her field
  • Is able to remain calm in stressful situations
  • Practical or past experience from similar positions is an advantage
  • Experience from customer service or sales in an advantage
If we seem like an interesting workplace, but our current vacancies are too specific for your profile, you are welcome to submit an open application.

Your future team: Operations

Operations is known for quick response and skillful handling of all customer enquiries. We work with operations, support, and lifecycle management on cyber security products. This can be stand-alone solutions for larger customers, or as part of a larger service delivery. We also operate a network operations center (NOC). Everyone in our group has extensive product knowledge and has undergone training in order to assist with incident response.

What we can offer

  • An informal and pleasant working environment that provides opportunities for growth, influence and variations in tasks
  • Competitive salary, share program and bonus scheme that promotes a long-term employment outlook, including attractive pension and insurance coverage
  • Opportunities for relevant professional training (courses) and conferences
  • We place a strong emphasis on workplace well-being and teambuilding through social activities, events and trips with colleagues. In addition, we have an inclusive environment that promotes work-life balance and accommodates to families.
  • Our HQ is centrally located in Solli plass with work from home opportunities
  • A workplace that is ranked as one of the best in Europe. In Norway we have been amongst the top 10 workplaces for 10 years in a row. This year, we won our category!

How do I apply?

Email us at and write “Senior Network Security Operator” in the subject field. Add a text about why you are right for the job, and your CV.

If you have publications or projects you have worked on that you think represent your technical skills or ability to communicate, please attach or refer to these.

Background check

We use Semac AS for background checks in our recruitment process. It is an advantage if you qualify for a Norwegian security clearance.

Do you have questions about a career in mnemonic?

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