client manager jobber

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters' positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

The Intelligence (INTEL) support area simulates the NIFC (NATO Intelligence Fusion Centre). NIFC supports the exercise execution with full-spectrum, multi-domain operational and strategic intelligence, which is enabled by a wide range of intelligence disciplines, simulated national collection capabilities, and relevant subject matter expertise. INTEL creates the situational awareness for EXCON on intelligence matters and provides TAs with a RFI process and an array of resources to maximize training value.

Role Duties and Responsibilities

• Grant robust overall strategic situational awareness
• Understand exercise and training objectives and ensure their representation of the scenario supports the training audience's achievement of those objectives.
• Assist JWC EXCON INTEL in the development of NIFC strategic and operational level scenario documents tailored to the TA and TO of exercise.
• In accordance with JWC EXCON INTEL Chief's guidance and management, and with all necessary coordination, generate appropriate exercise material to provide a challenging and realistic problem set to the TA in line with the TO and scenario.
• Support the TA achievement of TO, through tailored and accurate delivery of scenario intel-related information.
• Quickly read, digest, analyse and understand the comprehensive strategic/operational environment and situational awareness as depicted in the scenario documentation provided by JWC.
• Understand and provide recommendations for improvement in the strategic/operational intelligence, with specific reference to the IRM process, to refine or improve the scenario.
• Be prepared to update and amend exercise and scenario documentation during the course of the exercise in order to ensure training objectives continue to be met.
• Produce agendas, written speaking notes and minutes of meetings in support of scenario building, communication/coordination and knowledge management.
• Monitor TA activity and output so as to provide timely feedback to JWC EXCON staff to amend and adapt the exercise as required.
• Under JWC EXCON INTEL Chief's guidance and management, be prepared to supply updates to JWC documentation to ensure representation of latest adversary doctrine/TTPs in area of intelligence subject matter expertise.
• Attend JWC EXCON meetings as dictated by the EXCON battle rhythm and JWC EXCON INTEL Chief, providing NIFC Intelligence SME advice as required.
• On request, provide feedback to JWC permanent staff for the improvement of NATO exercise processes.
• Provide subject matter expertise, acting as NIFC RFI Manager to realistically represent the NIFC IRM processes and agreed IRM capabilities within the scenario to the Training Audience (TA).
• Act as the focal point for the training audience for IRM matters during exercise preparation and execution.
• Coordinate IRM operational matters within JWC SCENARIO team and JWC EXCON INTEL.
• Assist TA throughout all the exercise stages by providing IRM subject matter expertise and scenario representation.
• Provide support and advice within EXCON & OPFOR during MMIDWS and or MMSWS in line with scenario settings and agreed exercise collection capabilities.
• Act as NIFC (or SHAPE, based on the exercise) IRM and RFI manager in meetings with the TA during the exercise, whether face to face, by VTC, phone, email or letter

Essential Skills and Experience

• Demonstrated 3 years' experience in the last 10 years with working in a National or NATO Strategic or Operational level Command as Intelligence Analyst.
• Demonstrated 3 years' experience in the last 10 years operational knowledge of Intelligence, either as a Military Officer or as a civilian.
• Completion of the following courses:
  • NATO Intelligence Course or National equivalent
  • NATO IRM & CM Course or National equivalent
  • NATO Intelligence Warning System (NIWS) Course or demonstrated working knowledge and experience within the last 5 years.
• Knowledge and Understanding of the following:
  • NATO Air/Maritime/Ground/ Space Sensor capabilities
  • Space Collection
  • NATO Targeting Process
  • NATO Comprehensive Understanding of the Operating Environment (CUOE) Process
  • NATO Intelligence Warning System (NIWS)
• Demonstrated participation in NATO and/or international strategic planning exercises and operations as intelligence SME in the last 10 years.
• Demonstrated 3 years' experience in the last 10 years in briefing senior leaders at strategic/operational level in a National or Multinational environment.
• Competent in Microsoft Word, Excel, SharePoint, Outlook and PowerPoint
• Regular user of the following functional systems:
  • INTEL-FS
  • TOPFAS
  • BICES

Language

• Business English

Working Location

• Stavanger, Norway
• Remote work may be requested on an ADHOC per requirement basis

Working Policy

• Each exercise support requirement is anticipated to be 5 to 15 working days per event
• On-Site, unless otherwise specified with up to 12-hour days
• If out of normal hours work is required, this will be requested on a per requirement basis

Travel

• Any associated travel costs to and from your home location to participate in the activity will be covered by Spektrum

Security Clearance

• Valid National or NATO Secret personal security clearance