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JOBBE I UTLANDET - Xbox - Kundeservice (norsk) Flytting Athen, Hellas - job post

Real Recruitment Solutions
4.7 out of 5
Norge
Heltid

Jobbdetaljer

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Jobbtype

  • Heltid

Sted

Norge

Full stillingsbeskrivelse

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation.

  • Work from Athens, Greece
  • Recruitment Process: Easy online recruitment process (phone call interview)
  • No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!

About the project:

You will be providing services for Xbox - a video gaming brand that consists of five home video game consoles, as well as applications (games), streaming service Xbox Cloud Gaming, and online services such as the Xbox network and Xbox Game Pass. The brand is produced by Microsoft Gaming, a division of Microsoft.

Your Responsibilities:

  • Troubleshoot game issues on Windows 10 and Xbox One/ Series S/X 2. Agent will be expected to guide customer in solving issue
  • Connect to customer’s PC and take over the troubleshooting part
  • Ask effective questions and identify the root cause if with Xbox profile the agent is expected to solve the issue
  • Educate the customer about all Xbox subscription and troubleshoot them if the customer is facing issues with billing or invoices.

What you will need:

  • Fluent level of Norwegian (at least C1)
  • Good level of English (at least B2)
  • Gaming experience
  • Enthusiasm and a desire to learn new things
  • Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
  • You need to be in Greece or open for permanent relocation there - with our excellent relocation package!

What you will gain:

  • Standard salary of 1300€ gross
  • 14 salaries per year guaranteed by Greek law
  • Annual Salary: 18 200€ per year
  • Up to 150€ gross as a Performance Bonus for achievements at work
  • One-off bonuses: 200€ after completing the training and 300€ after 7 months of work

Amazing relocation support for those wanting to relocate to Greece:

  • Paid flight ticket
  • Airport taxi
  • 2 weeks free hotel stay
  • Assistance with finding an apartment

#&NC

Job Type: Full-time

Pay: 14,670.00kr - 16,360.00kr per month

Application Question(s):

  • ANSWER YES/NO - Would you like to live in Greece? There is a relocation package
  • Please provide us with your date of birth and private email address:

Language:

  • Norwegian (Required)
  • English (Required)

Work Location: In person

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